Clearsay Community Forum & Review Guidelines

Fostering Transparency. Elevating Conversations. Empowering Better Business Decisions.

At Clearsay, we are building a platform rooted in credibility, clarity, and mutual respect. Our mission is to create a trusted space where customers can share authentic experiences and businesses can engage responsibly. To ensure this, we’ve established a clear set of community guidelines for all users — individuals and businesses alike.

These principles are designed to protect the integrity of the Clearsay ecosystem while encouraging meaningful dialogue that helps future customers make confident decisions.


🔐 Core Principles of Clearsay’s Review Community:

Respectful Interactions

We are committed to fostering a respectful environment. Users are expected to communicate constructively, free of abusive, hateful, harassing, or discriminatory language. Disagreement is welcome — hostility is not tolerated and may resultin your account being terminated.

Relevance

Every review or comment should provide relevant insights based on real interactions with a business or service. Irrelevant, off-topic, or promotional content will be removed to maintain focus and value for readers.

Authenticity

Only submit genuine, firsthand experiences. Fabricated, second-hand, or manipulative reviews or comments — including those designed to inflate or deflate a reputation — are strictly prohibited. Our platform actively audits suspicious activity to preserve fairness.

No Misleading Content

Deceptive behaviour, such as fake reviews, comments, malicious claims, or coordinated review manipulation, undermines the credibility of the platform and will result in account suspension or removal.

Respect for Privacy

Do not share personal or sensitive information — including names, phone numbers, addresses, or account details — in any review or reply. Clearsay is a place for public feedback, not private disputes.

Compliance with Terms of Use

All users must adhere to Clearsay’s Terms of Use, Data Privacy Policy, and Community Standards, which are designed to ensure ethical, legal, and fair usage of the platform.

No Incentivised Reviews or Comments

Businesses may not offer discounts, gifts, rewards, or compensation in exchange for reviews. Reviews must remain voluntary, unbiased, and uninfluenced.

Brand Use & Representation

Use of Clearsay’s brand assets — including logos, widgets, and ratings — must follow Clearsay’s Brand Guidelines. Misuse or misrepresentation of our assets may result in legal or account-level action.


🚨 What Happens If Guidelines Are Violated?

Clearsay actively monitors the integrity of platform activity. Any breach of these guidelines may lead to the removal of content, restriction of user accounts, or escalation to legal teams in severe cases.

We also empower the community to report suspicious or inappropriate behaviour to maintain high standards across the platform.


💬 Let’s Keep Clearsay Clear. Honest. Fair.

By participating on Clearsay Forum or any part of our platform, you're helping build a transparent marketplace where trust drives transactions. We appreciate your role in maintaining an ecosystem that champions truthful expression, responsible engagement, and real accountability. For additional information, please review our [Terms of Use] and [Community Standards].

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Cookie Settings

Cookie Policy for Clearsay.co.uk

Effective Date: 01-06-2025

At Clearsay.co.uk, we are committed to protecting your privacy and ensuring transparency in how we use cookies and similar technologies. This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites function properly, enhance user experience, and provide information to website owners.

2. Why We Use Cookies

We use cookies for several purposes, including:

  • Ensuring the technical functionality of our website
  • Understanding user behaviour and improving performance
  • Remembering user preferences and settings
  • Delivering personalized content and advertisements

3. Types of Cookies We Use

a. Strictly Necessary Cookies


These cookies are essential for the website to operate and cannot be disabled in our systems. They enable basic features such as page navigation, secure login, and cookie consent preferences.


Examples include:

  • Authentication cookies
  • Consent tracking cookies
  • Session management

Opt-out: Not available. These are required for core functionality.

b. Performance Cookies


These cookies help us understand how visitors interact with our website by collecting anonymous information such as page visits, error messages, and load times.


Purpose:

  • Analyse usage patterns
  • Improve site speed and usability
  • Generate usage reports

Opt-out: Available via cookie settings or browser controls.

c. Functionality Cookies


Functionality cookies remember your preferences and choices to provide a more customized experience.


Examples:

  • Remembering login details
  • Retaining language or region settings
  • Saving user interface customizations

Opt-out: Yes, through cookie preferences.

d. Marketing Cookies


We use these cookies to serve relevant ads to you on our site and third-party platforms. These cookies may be set by our advertising partners and help us measure the effectiveness of campaigns.


They help:

  • Track browsing habits across sites
  • Build user profiles
  • Display relevant advertisements

Opt-out: Yes. You can adjust your settings or opt out via the tool or our cookie management banner.

4. Third-Party Cookies

Some cookies on Clearsay.co.uk are set by third-party services such as Google Analytics, Meta (Facebook), or embedded content providers. These services may use cookies for analytics, advertising, or embedded functionality (e.g., videos, chat).

We recommend reviewing their respective privacy policies for more information.

5. Managing Your Cookie Preferences

You can manage or disable cookies at any time by:

  • Using our Cookie Settings Panel (displayed on your first visit or available via footer link)
  • Adjusting your browser settings to block or delete cookies

Please note that disabling certain cookies may impact website functionality.

6. Updates to This Policy

We may update this Cookie Policy to reflect legal, technical, or business developments. When we make changes, we will revise the "Effective Date" at the top of the policy and notify you if required by law.

7. Contact Us

If you have any questions about our use of cookies, please contact:

Clearsay.co.uk
Email: [email protected]
Please state For Data Protection Officer